Author Topic: FREQUENTLY ASKED QUESTIONS  (Read 6197 times)

Janne Suur-Näkki

  • *
  • *
  • Posts: 1452
WARNING: Next Car Game: Wreckfest is currently at an early stage, and as such, it does contain missing features and nasty bugs. Early Access phase is meant to give those interested in the game a chance to play it in the state that it currently is and experience it as it progresses through its development cycle. Whether you want to participate in developing the title is completely up to you: we're not asking anyone to test the game, report bugs or anything of the sort.


FREQUENTLY ASKED QUESTIONS

WAY OVERPRICED FOR EARLY ACCESS!
Early Access is simply intended to give those interested in the game a chance to experience it in the state that it currently is, and whether you want to participate in developing the title is completely up to you. If you don't want to, that's understandable and completely fine. If you so wish, you can wait until the game is completed and then buy it for a steeper price. That way everybody wins, right?

CAN MY SYSTEM RUN NEXT CAR GAME?
Please see the requirements on our Store page.

WHERE IS THE TEST COURSE? WHAT THE HECK!
The physics playground is featured in Next Car Game Sneak Peek 2.0.

I BOUGHT THE GAME! DO I ALSO RECEIVE THE SNEAK PEEK?
Yes, it’s added to your Steam library when you purchase Wreckfest.

I BOUGHT THE DELUXE EDITION, WHERE THE ¤#!$@ ARE MY EXTRAS?
They will be made available at a later date, please stay tuned.

EEK IT’S A BUG! WHERE CAN I REPORT IT?
Please do it in the Bug Reports section of our community forum here. Before reporting, please see if there’s already a report for the same issue and make sure to read the reporting instructions outlined in the sticky post. Again, while we appreciate reports it’s in no way your duty to report bugs.

YOUR GAME RUNS LIKE A DOG, ANY IDEAS?
Even though our engine is designed to run on low-spec systems as well, using the highest visual quality settings and maximum number of AI cars is taxing. In case you're experiencing poor performance, you should try to reduce the system strain via the game's launcher. Try disabling ambient occlusion, dynamic reflections or lowering the number of AI cars and visual quality settings. Especially if you’re on a laptop it’s also possible that your primary display adapter is not detected by the game.

MY PRIMARY DISPLAY ADAPTER IS NOT DETECTED BY THE GAME!
Most likely you need to create a profile for the game in the display adapter settings and make sure the profile is set to use the primary display adapter. If you're using NVIDIA Optimus, create a new profile in the NVIDIA Control Panel under 3D Settings/Manage 3D Settings for the game, and make sure that 'High-Performance NVIDIA processor' is selected as the preferred graphics processor in Program Settings. For AMD users, the process is pretty much the same. Furthermore, if your laptop has an on-board switch for selecting between Stamina and Speed modes, make sure that Speed is selected; the primary displayer adapter is available only in the Speed mode.

THE GRAPHICS ARE ALL MESSED UP AND ALL I CAN SEE IS WHITE!
You have hardware antialiasing forced enabled, please disable it in the display adapter control panel.

I RECEIVE 'FAILED TO CREATE TEXTURE ()' ERROR AND THE GAME CRASHES
Reduce the texture quality by one notch in the launcher. If you're receiving the error message it's most likely because you're running out of system memory when using maximum texture quality. This might happen since our game is currently a 32-bit application and can only address 2GB of system memory.

THE GAME CRASHES TO 'FATAL DISK ERROR' WHEN LOADING
If you receive 'FATAL DISK ERROR' when launching the game, please remove all local game content via Steam's library (right click on the game and select 'Delete Local Content...') and reinstall the game, preferably on a different drive. While the exact cause is unknown to us, this issue sometimes occurs on some Steam titles.

THE DAMN GAME IS NOT WORKING
First of all, please verify the integrity of the game cache to make sure the game is correctly installed. Also, please remove the user data generated by the previous game versions by navigating to [STEAM INSTALLATION FOLDER]/userdata/[USER ID]/228380/local and removing the folder labeled 'wreckfest early access'. The default Steam installation folder is 'C:\Program Files (x86)\Steam'.

If the game still doesn’t work as expected, please try searching for a solution in the Support section of our community forum here; quite often there’s already a solution or a temporary workaround available. Should you come back empty-handed, please make a post about the issue with as much as information as possible including your system specifications, and we as well as our friendly community users will try to help.


USEFUL LINKS

COMMUNITY FORUM
community.bugbeargames.com

GAME SITE
wreckfestgame.com

FACEBOOK
www.facebook.com/bugbeargames

YOUTUBE
www.youtube.com/user/BugbearGames

TWITTER
https://twitter.com/bugbeargames
« Last Edit: June 07, 2016, 11:32:22 AM by Janne Suur-Näkki »
INTEL i7-4790K @ 4.8GHZ || EKWB WATER COOLING || NVIDIA TITAN BLACK || GIGABYTE G1.SNIPER Z97 || NEXUS RX-8500 || 16GB CORSAIR VENGEANCE || 500GB SAMSUNG 850 EVO SSD || 4TB HDD || ASUS PROART PA279Q || ASUS PROART PA248Q || 3DCONNEXION SPACEPILOT PRO || NI KOMPLETE AUDIO 6 || WINDOWS 8.1 PRO